GDPR Privacy Statement

Privacy Statement

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This statement has been created to inform website users about the methods used to collect and process personal data on https://www.deluxerijeka.com and to explain how we protect user privacy.

Please read this Statement carefully to understand how we collect, process, protect, or otherwise use your personal data.

 

Data Collection

Personal data is any information relating to an individual whose identity is known or can be determined. An identifiable individual is a person who can be identified, directly or indirectly, particularly by reference to an identifier such as a name, an identification number, location data, an online identifier, or by reference to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that individual.

We collect your personal data only when you voluntarily provide such information. We collect data about you when you fill out a registration form or sign up for our newsletter.

Please note that non-personal information and data may be collected automatically via our web servers or through the use of "cookies." Click here to read our cookie policy. Examples of information regarding your use of the site include: the most visited and viewed subpages and links on our website, the number of forms completed, time spent on the site, the most popular keywords leading users to our site, your IP address, information collected via cookies, and device data such as hardware settings, system activity, browser type, etc.

 

Data Processing

We use the data obtained about you for one or more of the following purposes:

We may process your personal data for the following purposes:

- to respond to an inquiry or request,

- to fulfill our obligations arising from the contractual relationship with you via our webshop,

- to facilitate the submission of complaints and product returns,

- to facilitate product exchanges under warranty,

- to enable various payment methods,

- to facilitate the booking of your treatment.

 

Depending on the purpose, we may collect and process the following data:

- full name

- address

- Personal Identification Number (OIB)

- email address

- phone number

- bank details (account number, IBAN, bank name)

- basic information when using debit cards, credit cards, PayPal, and similar payment service providers.

 

Your collected data will be accessible to employees of Life progress j.d.o.o., as well as to other persons if necessary for the fulfillment of the purpose for which the data was collected. If you are interested in knowing who may have access to your personal data, please continue reading this text.

 

We share the full name, delivery address, and telephone number provided by you upon order confirmation with our logistics partners (GLS Hrvatska d.o.o., Hrvatska Pošta d.d., DHL International d.o.o.), as this is the only way to deliver the requested package to your home address. These business partners are authorized to use this data exclusively for the purpose of contacting you during the package delivery process.

 

RECIPIENTS OF PERSONAL DATA

 

Within the limits permitted by law and depending on the type of processing, we may share your data with the following categories of recipients:

- Life progress j.d.o.o. – employees

- delivery services – HP express, GLS, DHL, and similar

- software maintenance providers – DRAGO business LLC

- payment service providers – Stripe Inc. and/or PayPal

- we require the aforementioned business partners to always comply with applicable laws and prescribed personal data protection rules, and to ensure the confidentiality of the personal data of our users that they receive.

- other third parties as follows:

- if legally required for the protection of the company Life progress j.d.o.o. - compliance with the Law, at the request of authorities, court decisions, legal procedures, obligations to report and inform competent authorities, etc.

- checks or controls of compliance with the rules and contracts of Life progress j.d.o.o.

- protection of the rights, property or security of the company Life progress j.d.o.o. or its clients

- in connection with corporate transactions: in the context of the transfer or sale of all or part of the business or in some other way in connection with the merger, consolidation, changes in control, reorganization or liquidation of all or part of the business of Life progress j.d.o.o.

We do not offer or provide any third party services or products on our website.

 

Use of cookies

To find out how we use cookies, read our cookie policy here.

 

Protection of your data

We use physical, technical and organizational security measures to protect the personal data you send through this website. We are constantly upgrading and testing our security technology. We are restricting access